PUNTA SERPENTINA HOTEL & RESIDENCES, through its website “puntaserpentina.com” or any other domain or subdomain linked to it, to protect individual rights, especially in relation to automated treatments and with the desire to be transparent with the User, has established a policy that includes the set of said treatments, the purposes pursued by the latter, the legitimacy thereof and also the instruments available to the User so that he can exercise his rights.
The User who provides personal data through this website is informed of their incorporation into the files of puntaserpentina.com, which will be conveniently registered in the data protection agency registry, or, if required, in the record of the treatments performed on those data.
Your data is collected by PUNTA SERPENTINA HOTEL & RESIDENCES.
A personal data refers to all the information referred to an identified or identifiable natural person (affected person). It is understood as identifiable a person that can be identified, directly or indirectly, especially by reference to a name, an identification number (ID, NIF, NIE, passport) or one or more specific elements, specific to their physical, physiological identity , genetic, psychic, economic, cultural or social.
The data that, in general, we collect in puntaserpentina.com and any associated domain are: Name and surname, email and phone number. Other data may be collected by being informed by the User.
For what purpose are your personal data treated?
The purpose of the processing of personal data that can be collected is to use them mainly by PUNTA SERPENTINA HOTEL & RESIDENCES to manage your relationship with you, to offer products and services according to your interests, improve your user experience and, where appropriate, for the treatment of your requests, requests or orders. A business profile will be developed based on the information you provide. No automated decisions will be made based on that profile.
The data provided will be kept as long as the commercial relationship is maintained, provided that the deletion is not requested by the interested party, or during the years necessary to comply with the legal obligations.
They will be registered in the client file and their treatment will be registered in the record of treatments thatPUNTA SERPENTINA HOTEL & RESIDENCES should take.
What is the legitimacy for the treatment of your data?
- The correct execution or fulfillment of the contract
- The legitimate interest of PUNTA SERPENTINA HOTEL & RESIDENCES
- The consent of the user or client for the processing of their data.
What is the legitimacy for the treatment of your data?
Also when communications have to be made to the authorities in case the User has taken actions contrary to the Law or if the content of the legal notice has not been complied with.
The User’s data may be communicated to other companies of the group, if any, for internal administrative purposes that could involve processing such data.
When some data are required to access specific functionalities of the website, PUNTA SERPENTINA HOTEL & RESIDENCES will indicate this mandatory nature at the time of the collection of data from the User.
Therefore, when browsing continues, the User will be considered informed and will have accepted the use of said “cookies”. The consent granted will be valid for a period of thirteen months.
For more information consult our cookies policy.
Rights of the user
The user is informed of the possibility of exercising their rights of access, rectification, cancellation and opposition. Each person also has the right to limit treatment relating to their person, a right to eliminate the transfer of personal data transmitted to the controller and the right to the portability of their data.
The user has the possibility to file a claim with the AEPD (Spanish Data Protection Agency) or competent body of the respective Autonomous Community, when he has not obtained a satisfactory solution in the exercise of his rights by means of a letter addressed to it.
Unless the User objects, by sending an email to the e-mail address to email@example.com, your data may be used, where appropriate, to send commercial information of PUNTA SERPENTINA HOTEL & RESIDENCES
The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with the legal obligations.
The User is responsible for the fact that the information provided through this website is true, responding to the accuracy of all the data communicated and will keep it updated to reflect a real situation, being responsible for false or inaccurate information provided and the damages, inconveniences and problems that could cause PUNTA SERPENTINA HOTEL & RESIDENCES or to third parties.
This information will be stored and managed with due confidentiality, applying the necessary computer security measures to prevent access or improper use of your data, its handling, deterioration or loss.
However, the User must bear in mind that the security of computer systems is never absolute. When personal data are provided over the Internet, such information may be collected without your consent and processed by unauthorized third parties. PUNTA SERPENTINA HOTEL & RESIDENCES declines, any kind of responsibility over the consequences of those acts may have for the User, if he voluntarily published the information.
The application can be sent to the following email: firstname.lastname@example.org
These rights will be taken care of, within a period of 1 month, which may be extended to 2 months if the complexity of the application or the number of requests received so requires. All this without prejudice to the duty to preserve certain data in the legal terms and until they prescribe the possible liabilities derived from a possible treatment, or, as the case may be, from a contractual relationship.
In addition to the above, and in relation to data protection regulations, users who request it, have the possibility to organize the destination of their data after their death.